Frequently Asked Questions
Q: How do I sign a waiver for my child who is attending a birthday party or event at Kardia Ninjas?
- Each child who is participating must have a registered account in our system with a signed waiver (signed by their parent or legal guardian). On our website, there is a red “register here” button, click that and it will take you through the process of creating an account. *Note: When creating an account you can use your email, phone number and address, but be sure to use the name and the birthday of the child or person participating at Kardia Ninjas. If you need help with signing a waiver, please watch this video.
Q: My child has been to a birthday party or open gym at Kardia Ninjas in the past, do I need to create another account or sign another waiver.
- Nope! Once you have an account and waiver signed you are good to go for any future visits.
Q : My child and a few of his friends want to attend an open gym together, can I create one account to hold the spots?
- Everyone needs their own account signed by their parent (or legal guardian) or themselves (if they are 18 or older). If you need help making an account, watch this video.
Q: I want to sign my child up for classes, how do I book them in?
- If your child already has account, log into their account (please note, if your children are under a parent account make sure you are logged into the child’s account you intend to register), the select the schedule tab and find the date and time that you wish to register for. If you need help, watch this video on how to register into classes and open gyms.
Q: My child is 4 and a half, can they participate?
- At this time the gym is for ages 5 and up. We do have a toddler program in the works, but is not ready at this time.
Q: Do I just go in socks or bare-feet?
- Clean indoor running shoes are required in the gym. This is for safety and some obstacles are designed with shoes in mind!
Q: Is Kardia Ninjas only for kids?
- Absolutely not! Anyone ages 5 and up is welcome to participate in our open gyms.
Q: I’m inquiring about a team building event or birthday party, how do I book one?
- Kardia Ninjas would be happy to host your birthday party or team event! To book an event with us you can email us at: info@kardianinjas.com or call us at: 519.304.3888
Q: Do you sell gift cards?
- Yes we do! To buy a gift card you need to create an account in our system, once you’ve signed in press the “store” tab, then select “gift card”, you can choose the amount, and your all set. We can also do gift card transactions over the phone or in person at the gym.